Terms of service
OVERVIEW
This website is operated by Solva Brand. Throughout the site, the terms “we”, “us” and “our” refer to Solva Brand. Solva Brand offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you have given consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction.
You must not transmit any viruses, worms or destructive code.
A breach or violation of any Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks and adaptations to technical requirements. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
The information on this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify site content at any time without obligation to update any information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change without notice.
We reserve the right to modify or discontinue the Service at any time without notice.
We shall not be liable for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website and may have limited quantities.
Products are subject to return or exchange only in accordance with our Return & Refund Policy.
We strive to display product colours and images as accurately as possible, but cannot guarantee that your device’s display will accurately reflect the actual product colour.
We reserve the right to limit sales by person, region or jurisdiction and to discontinue any product at any time.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit or cancel any order.
You agree to provide current, complete and accurate account and purchase information and to promptly update any information necessary to complete transactions and contact you when required.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control.
Such tools are provided “as is” and “as available” without warranties of any kind.
Your use of optional third-party tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
We are not responsible for evaluating or guaranteeing the content, accuracy or practices of third-party websites.
SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS
Any comments, suggestions, proposals or submissions provided by you may be used by Solva Brand without restriction.
We are under no obligation to:
- Maintain comments in confidence
- Pay compensation for comments
- Respond to comments
You are solely responsible for the accuracy and legality of any content submitted.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information containing typographical errors, inaccuracies or omissions.
We reserve the right to correct such errors and update information at any time without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content:
- For unlawful purposes
- To violate regulations or laws
- To infringe intellectual property rights
- To harass, abuse or discriminate against others
- To submit false information
- To distribute malware or malicious code
- To collect personal information unlawfully
- To spam, scrape, crawl or phish
- To interfere with security features
Violation may result in termination of access.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure or error-free service.
All services and products are provided “as is” and “as available”.
To the fullest extent permitted by law, Solva Brand, its directors, employees, affiliates, agents, suppliers and service providers shall not be liable for any indirect, incidental, punitive, special or consequential damages arising from the use of the Service or products purchased through the Service.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Solva Brand, its affiliates, directors, officers, employees, contractors and service providers from any claim arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either party.
We may terminate access immediately if we believe you have violated these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service and any policies posted on this website constitute the entire agreement between you and Solva Brand regarding the use of the Service.
SECTION 18 – GOVERNING LAW
These Terms of Service and any agreements whereby we provide services shall be governed by and construed in accordance with the laws of Hong Kong.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify or replace any part of these Terms of Service at any time.
Your continued use of the website following any changes constitutes acceptance of those changes.
SMS MARKETING
By consenting to Solva Brand SMS marketing during checkout or through our subscription tools, you agree to receive recurring text notifications, marketing messages, transactional updates and review requests.
Message frequency may vary.
Consent is not a condition of purchase.
To unsubscribe, reply STOP to any SMS message or use the unsubscribe link provided.
Message and data rates may apply depending on your mobile carrier.
For assistance, reply HELP to the number from which you received messages or contact us at info@solvabrand.co.uk.
We reserve the right to modify any telephone number or short code used to operate the service.
Your privacy is important to us. Please refer to our Privacy Policy for details on how personal information is collected and used.
Suspicious Activity Detection and Preventive Cancellations
If you suspect unauthorized or fraudulent use of your payment card when placing an order, you must notify us within 12 hours of the transaction.
Within that period, we may cancel the order free of charge, prevent shipment and take preventive measures.
If we do not receive notification within this timeframe, the order may be processed and shipped normally, and the customer will remain responsible for any associated charges.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Contact Information
Solva Brand
Email: info@solvabrand.co.uk